Privacy Policy

Privacy Statement

Anbico NV attaches great importance to the protection of your personal data. We process your data in a secure and confidential manner, in accordance with applicable Belgian and European privacy legislation, including the GDPR.

Your personal data is stored in a secure environment and will not be shared with third parties for commercial purposes, unless this is necessary for the performance of our services or required by law.

Processing and Security of Personal Data

When you ask a question, request a quotation or enter into an agreement with us, we process certain personal data. Personal data may also be processed when you request information, participate in promotions or visit our website.

Anbico NV may rely on external service providers, known as processors, who process personal data on our behalf, for example for:

Website hosting
IT support
CRM and administrative software
Accounting
Sending newsletters
Customer satisfaction surveys

Where necessary for the performance of an agreement, data may be shared with subcontractors or suppliers.

3. Which Data May We Process?

3.1. First and Last Name

For correct identification, communication and administrative processing.

3.2. Address and Place of Residence

For invoicing, delivery of services or products and administrative follow-up.

3.3. Telephone Number

For contact regarding your request, quotation, execution or follow-up.

3.4. IP Address

For the security of our website and the analysis of visitor behaviour.

3.5. Email Address

For communication regarding quotations, invoices, appointments and — if you have given your consent — newsletters and commercial communication.

You can unsubscribe from newsletters at any time via the unsubscribe link or by contacting info@anbico.be.

4. Use of Personal Data

4.1. Newsletters

If you subscribe to our newsletter, we use your data to send you commercial information. You may withdraw your consent at any time.

4.2. Reviews and Customer Satisfaction Surveys

Your feedback helps us improve our services. In certain cases, relevant data may be shared with partners or subcontractors in the context of quality improvement.

4.3. Promotions

When participating in a promotion, we use your data to organise the promotion correctly and to contact the winners.

4.4. Tailor-Made Advice and Marketing

We may analyse your preferences in order to optimise our services and provide targeted communication. This may be done through cookies and advertising platforms. Where legally required, we will ask for your consent.

4.5. Legal Obligations

In certain cases, Anbico NV may be legally required to share personal data with competent authorities.

5. Retention Periods

Personal data will not be retained longer than necessary for the purpose for which it was collected, unless a longer retention period is required by law, for example accounting obligations of 7 years.

5.2. Legal Basis for Processing

Anbico NV processes personal data on the basis of:

The performance of an agreement
A legitimate interest
Your consent
A legal obligation

Data that is necessary for quotations and the performance of services is processed on the basis of contractual necessity. Marketing activities are carried out on the basis of legitimate interest or consent.

6. Data Security

Anbico NV takes appropriate technical and organisational measures to protect personal data against loss, misuse or unauthorised access. These measures include, among others:

Secure servers
SSL encryption
Access restrictions
Regular software updates

6.1. Cookie Policy

Anbico NV uses cookies and similar technologies to:

Ensure the proper functioning of the website
Collect statistics
Enable social media integration
Display targeted advertisements

During your first visit to our website, where legally required, your consent will be requested for non-essential cookies.

6.2. Third Parties

We may work with external parties for:

Website analytics, such as Google Analytics
Advertising platforms
Social media
Hosting and IT services

These parties process data in accordance with their own privacy policies.

6.3. Managing Cookies

You can delete or block cookies through your browser settings. Disabling cookies may affect the functioning of the website.

Your Rights

You have the right to:

Access your personal data
Have your data corrected
Have your data deleted, insofar as legally possible
Restrict the processing of your data
Object to the processing of your data
Withdraw your consent

You can contact us for this purpose via:
info@anbico.com

If you have a complaint regarding the processing of your personal data, you may contact the Belgian Data Protection Authority.

Anbico NV reserves the right to amend this privacy statement. We recommend consulting this statement regularly.